FAQ

1. Can I buy stock directly from P&G?

Procter & Gamble (P&G) offers a direct stock purchase and dividend reinvestment plan called the P&G Shareholder Investment Program (SIP). Please click on the following link for details, including the plan prospectus and the forms needed to start your investment:

http://www.pg.com/en_US/investors/investing_in_pg/sip.shtml

If you are currently holding certificate shares of P&G and wish to enroll in our SIP, you may sign a dividend election form to begin participating in the program.

Dividend Election Form

If you hold P&G shares through a broker, you may enroll those shares in our SIP by having your broker electronically transfer your shares to us or issue your shares as a stock certificate. In doing so, you will automatically receive the SIP enrollment form.

2. What are the fees for the Shareholder Investment Program?

Optional investment
(check or money order)
$2.50 per purchase
Optional investment
(direct debit/auto investment)
None
Sales-mailed-fee $15.00 per transaction
Sales-online-fee $7.50 per issue
All participants Charged $0.12 per share for sales only
Dividend reinvestment fee None
New account enrollment fee
(via automatic investment)
None
New account enrollment fee
(via check/money order)
$2.50

3. How do I transfer shares to a different registration?

Please click on the following link for transfer instructions and the stock transfer form:
http://www.pg.com/en_US/investors/shareholder_services/
share_transactions.shtml

4. How do I transfer my shares to a broker?

You may transfer shares to your broker or financial institution; however, this type of transfer must be done electronically via DRS. Contact your broker or financial institution directly to initiate this type of share transfer.

5. What is P&G’s cusip number?

P&G’s cusip number is 742718109.

6. What is a Medallion Signature Guarantee?

A Medallion Signature Guarantee is a guarantee of a shareholder’s signature and usually obtained at a financial institution such as a bank or a broker.

All signatures for transfers (CERT & SIP&DRS) must be guaranteed by a financial institution that is a member of the Medallion Stamp Program.

Signatures for sales of 1,000 shares or more must also be guaranteed by a financial institution that is a member of the Medallion Stamp Program.

7. How do I sell my P&G shares through the Shareholder Investment Program?

For instructions on how to sell P&G stock and to obtain a sale form, please click on the link below:
http://www.pg.com/en_US/investors/shareholder_services/
share_transactions.shtml

8. How can I check the status of my sale?

If you have an online account, you can track the status of your sale online. You can also check on the status of a sale by calling a Procter & Gamble Shareholder Representative at 1-800-742-6253. Our lines are open from 9 am – 4 pm ET, Monday – Friday. You can also send an email to shareholders.im@pg.com requesting the status of your sale.

9. Do you offer an IRA registration through your Shareholder Investment Program?

Unfortunately, Procter & Gamble cannot offer an IRA registration because we cannot act in the fiduciary capacity of a custodian (which is required for all IRA accounts). If you are interested in establishing an IRA account through our program, you may wish to contact a financial institution (bank, broker, trust company) to inquire about acting as the custodian/trustee for an IRA account, while allowing participation in our Shareholder Investment Program (SIP).

10. How do I change the dividend distribution on my account?

We will accept a fax, phone call, email, or letter as notification of a change of dividend payment from reinvestment to cash. A change from cash to reinvestment, however, requires the signature(s) of the shareholder(s) on the Dividend Election Form. The Dividend Election Form can be downloaded from the following link: http://www.pg.com/en_US/investors/shareholder_services/
useful_forms.shtml

or you can obtain one by calling Procter & Gamble Shareholder Relations at 1-800-742-6253 9 am – 4 pm ET, Monday – Friday, leaving your request on our automated line or by speaking directly to a representative.

If you have enrolled in online account access, you can make the change yourself online.

11. How can I replace a lost stock certificate?

In order to replace a lost stock certificate, Shareholder Services must receive written notification of the loss. This notification must include the shareholder’s name, account number and/or Social Security number, the certificate number(s) of the lost certificate or the certificate number(s) of the certificate(s) still in the shareholder’s possession (or as much information about the lost certificate as is available).

Written notification can be received by mail or fax. Notification can be sent as follows:

Mail: Procter & Gamble
Shareholder Services Department
PO Box 5572
Cincinnati OH 45201-5572

Fax: Procter & Gamble
Attn: Certificate Replacement
(513) 983-9369

Upon receipt of written notification of a lost certificate, a “stop” will be placed on the certificate so that the shares cannot be negotiated until they are replaced. Shareholder Services will mail the necessary paperwork for the replacement of the lost certificate within 10 business days. The shareholder must complete and return the replacement paperwork and the certificate will be replaced. There is a cost associated with the replacement of 2% of the value of the certificate (payable upon return of the completed replacement paperwork).

12. How can I replace a lost or outdated dividend or sale check?

We’d be happy to reissue your sale or dividend check if one of the following conditions has occurred:

  • if your dividend check fails to arrive within approximately 15 days after payment date
  • if your sales check fails to arrive more than 2 weeks after it was mailed
  • if you lose a check
  • if you have a check that is dated more than six months earlier

To start the replacement process, notify Shareholder Services via phone, email, fax, or written letter for replacement. A stop payment order will be placed on the check and a replacement check will be issued within approximately two weeks, following notification.

13. How do I have a certificate issued from shares held in the Shareholder Investment Program?

For instructions on how to have a certificate issued from the Shareholder Investment Program and to obtain the Sale/Certificate Withdrawal Form, click on the following link:
http://www.pg.com/en_US/investors/shareholder_services/
share_transactions.shtml

14. How do I access my P&G account online?

To obtain a security code to access your account online, please contact Shareholder Services via email at shareholders.im@pg.com or call 1-800-742-6253. Email requests should include account registration and current mailing address.

To establish a new account after you receive your security code in the mail, please go to our Web site, http://www.pg.com/investors, select “Shareholder Services,” and then “Access Your Account.” Click “First Time Visitor” and then “New Member Sign-up”. Complete your profile and then click on “Proceed” to establish your online account.

If you have already established your online account, please go to our Web site, http://www.pg.com/investors, select “Shareholder Services,” and then “Access Your Account.” Now enter your User ID and PIN. If you have forgotten the User ID or PIN, please click on “Forgotten Your Login Info?” from the left side of the page.

15. How can I calculate capital gain or loss for shares purchased through the Shareholder Investment Program?

Unfortunately, we do not calculate capital gain or loss for our shareholders. However, we can provide you with an account history so that you can calculate the gain or loss yourself.

In order to receive historical information regarding your stock purchases, a written request should be sent to our Shareholder Services Department at the following address:

Procter & Gamble Company
Shareholder Services Department
PO Box 5572
Cincinnati OH 45201-5572

Your written request should include: Your name(s) on the current registration and any other name(s)/registration in which your shares have been held with your social security number or tax id, address and a check made payable to Procter & Gamble for $10.00 per account history (to cover the cost of reproduction of the material). An account history can take 10 to 20 business days to process.

Depending on the age of the account, not all information may be available. The Securities and Exchange Commission (SEC) requires that we retain shareholder information for six years. Former Gillette shareholders can find historical stock prices at http://www.pginvestor.com/phoenix.zhtml?c=104574&p=irol-stockquotechart. Once at this location, click on “Click here for Gillette Stock Split, Dividend, and Price Data” toward the bottom of the page.

16. How do I calculate the cost basis for shares of P&G stock that I received as a gift?

While we do not provide tax advice, our understanding of the tax law is that shares received as a gift retain the cost basis of the original shareholder. It is, therefore, the donor's responsibility to provide the cost basis.

We suggest you contact your personal tax advisor or the Internal Revenue Service (IRS) for information specific to your needs. For your convenience, the IRS can be reached at 1-800-TAX-1040 or at their Web site at http://www.irs.treas.gov/.

17. How do I calculate my cost basis from the 2002 spin-off to Smuckers?

Click on the following link:
http://www.pg.com/en_US/investors/shareholder_services/
useful_forms.shtml

Click on “Record Keeping Form.” The second page of this document will give you detailed instructions relating to the 2002 spin-off to Smuckers, including allocation figures.

18. How do I exchange Gillette shares?

Please click on the following link:
http://www.pg.com/en_US/investors/shareholder_services/
useful_forms.shtml

Click on “Exchange of Gillette Shares” for detailed information and the Gillette Transmittal Form.

19. What is P&G’s ticker symbol?

The Procter & Gamble Company’s common stock is listed on the New York Stock Exchange under the ticker symbol: PG.

20. When was P&G stock first traded?

Procter & Gamble stock was first listed on the NYSE on June 11, 1891. It was sold in blocks of 100 shares and had a single share price of $100.

21. Where can I find historical stock price information?

You can find historical P&G stock prices at http://www.pginvestor.com/phoenix.zhtml?c=104574&p=irol-stockquotechart. Scroll to the bottom of the page and enter a date under “Historical Quote Lookup.” Or go to our Web site http://www.pg.com/investors, and click on “Stock Information.”

For historical Gillette prices, click on http://www.pginvestor.com/phoenix.zhtml?c=104574&p=irol-stockquotechart. Once at this location, you will find information for Gillette under, “Click on Gillette Stock Split, Dividend, and Price Data” toward the bottom of the page.

22. When was your last stock split?

P&G’s last 2 for 1 stock split was June 18, 2004.

23. Where can I find P&G’s stock split history?

To obtain P&G’s stock split history, click on:
http://www.pginvestor.com/phoenix.zhtml?c=104574&p=irol-dividends
The stock splits are located at the bottom of the page. Or go to our Web site, http://www.pg.com/investors, and click on “Stock Information.”

24. Where do I find the current and past P&G’s dividend rates?

To obtain information on P&G’s current and past dividends go to:
http://www.pginvestor.com/phoenix.zhtml?c=104574&p=irol-dividends
Or go to our Web site, http://www.pg.com/investors, and click on “Stock Information.”

25. How do I get an Annual Report?

Annual reports can be viewed online or downloaded at:
http://www.pg.com/en_US/investors/financial_reporting
/annual_reports.shtml

Or, if you prefer a hard copy, it can be requested at
http://www.pg.com/en_US/investors/request_information.shtml

26. How do you select individuals to serve on your Board of Directors?

There are a number of factors considered when we search for Directors. Primarily, they are selected based upon their ability to contribute to the successful operation of the company. This includes experience in leading a complex organization and experience in setting strategy and policy. Also, as a company with operations in 80 countries around the world, we want candidates that reflect our global diversity.

27. Who is your auditor?

Deloitte & Touche serves as auditor for P&G. Our relationship extends back many years.

Deloitte & Touche provide P&G primarily with audit services and tax consulting. We have strict policies and procedures in place to ensure the independence of our outside auditors. This includes a cap on the amount of consulting fees that can be paid in a fiscal year.

28. Are your conference calls available via webcast?

We’re happy to announce that conference calls and meetings held with financial analysts are being covered by webcast. You may listen in on these calls and meetings by visiting our Web site at http://www.pg.com/investors, and clicking on “Presentations & Events.”

29. Will you allow stockholders to submit nominations for the Board of Directors via the Company’s proxy statement?

Shareholders may submit potential candidates for review to the fully independent Governance & Nominating Committee of the Board, which reviews and proposes candidates for Board membership.

30. How can I submit a shareholder proposal to the Board of Directors?

Proposals should be received by the company by April 29 and mailed to:
Susan S. Felder, Assistant Secretary
One P&G Plaza
Cincinnati, OH 45202-3315
She will also accept a faxed proposal (to be followed up with a hard copy). Her fax number is 513-983-2611.